There is no contract in place. We however require a 60 day (2 month) notice for
termination. This is because the leased resource has to be given adequate notice as
well.
Yes, we are open to NDA as we are committed to protecting both our privacy.
Generally, the cost to company per employee is generally double that of their salary
(overheads etc). Not only do you get a huge salary break, you save on overheads.
Outsourcing decreases your cost which increases your profitability.
The main reason for offshore outsourcing is the lower cost as explained above.
Yes, the employee works ONLY for you. They are your dedicated employee except they
don’t sit in your premises, they sit in ours. You will have full access to the
staff through email, chat, and phone. You give them tasks and assess their
performance.
Yes, you can talk to the supervisors anytime. We even encourage the conversation
between you and them so that staff issues are resolved easily and timely.
The rights of your project belong to you only, and we will ask for your permission
before we show the portfolios to our potential clients.
Yes, as our quote is inclusive of all, agents’ salary and benefits, meeting
area, pantry, locker cabinets, and a desk equipped with computer and office
productivity software.
Yes, you can interview them and decide your team on your own. Our staff goes through
an extensive screening process including specific exams and a background check.
Yes, at DSS, we maintain the honor and integrity of our clients. The staff you hire
also sign an NDA so that no data is revealed under any condition.
After contract termination, DSS would surrender all the account information and data
including passwords, customer information, etc. You can change all the passwords to
ensure that we don’t have any information with us. Also, DSS will not be
accountable for any damage to the data of your company after the contract period is
over.
We enforce the latest online security features along with the updated anti-virus
software. Our office building also has sufficient backup power that can provide
electricity during sudden power failures.
Yes, our back office professionals are well versed with the common business practices
and can handle clients of any and every nature very well.
Yes, we can send our staff resume upon your inquiry.
The duration of your project depends completely on the complication of your project
and the number of staff members it needs.
Yes, our web designers are highly skilled in web publishing software including
WordPress. You just need to send some necessary files, like the PSD files to the
staff and they will start working on that.
Yes, we hand over all your files and data to you after your work and contract is over
with us.
We care about the quality of the work, and our team of creative writers is
responsible for proofreading and check for plagiarism.
Though we make sure that the service we provide is of the utmost quality, if you
still doubt our services, you can use online plagiarism checker software to check
the quality of the content.
Yes, the creative writers will be well versed with web publishing software such as
WordPress, Blogger, and more.
The complexity, quality, quantity, and nature of the task can determine the duration
of any project. It may take hours, to days or weeks to complete a project.
Yes. Our qualified SEO personnel will be responsible for research and incorporation
of the most appropriate keywords for your website in the articles.
Our SEO personnel are well versed in their field and the latest trends in the market.
They make sure that the keywords used for link building are related to your own
website's content and purpose.
Yes, we provide social media marketing too.
All our staff is well versed with the English language and culture. But, our current
staff is not fluent in other foreign languages.
If you give us the leads, we can immediately start contacting clients for you. In
case, you want us to create leads for you; we would happily do that with additional
service fees. Please contact us for more information about additional service fees.
We can immediately begin working for you once all agreements are settled.
Yes, being an offshore outsourcing company, we are capable of working anywhere in the
world through the latest online technological advances.
Yes, you can train your staff after hiring to ensure the best performance.